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Our Services
Zhongxin Food Bank coordinates donated food and daily essentials, purchasing additional items when supplies run low. After sorting and managing inventory, member households use a monthly points system to select the items they need, easing the burden on families facing financial hardship.
Walk-in collection is not available. Applicants must complete the application process and be approved as members first.
We currently operate service locations in Taipei, New Taipei, Taoyuan, and Tainan. If you live within a service area, call the nearest location during service hours for application instructions and required documents.
Residents of other cities or counties should contact a local food bank or social welfare agency for nearby application and collection options.
Zhongxin Food Bank provides in-person service at locations in Taipei, New Taipei, Taoyuan, and Tainan. Residents within a service area should call the nearest location during service hours.
Because staffing and delivery capacity are limited, approved members should normally collect supplies in person. A family member, friend, or home-care worker may collect on their behalf when necessary.
Locations are closed on weekends and national holidays. Please call before visiting to confirm availability.
Zhongxin Food Bank supports individuals and families facing financial or day-to-day hardship.
Membership is determined through a comprehensive review of application information, visit findings, household circumstances, and available resources.
The process has five steps. Timing depends on document completeness and visit scheduling.
Contact the nearest Zhongxin Food Bank, briefly explain your household circumstances and needs, and staff will confirm service-area eligibility and explain how to apply.
Complete the application as instructed and provide information about household circumstances, finances, or the emergency involved. Staff will explain the documents required for your case.
After receiving the application, we review the information and arrange a visit to understand the household's living conditions, available resources, and actual needs.
Applications are reviewed based on submitted information, visit findings, and actual household needs. Approved applicants become Zhongxin Food Bank members.
Approved households receive 300 supply points each month and may select available essentials at their assigned location during service hours.
In addition to coordinating donated goods, we purchase essentials when supplies are insufficient. Available items vary by location, purchasing, inventory, and supply conditions.
Each household receives 300 supply points per month.
Members may select supplies based on household needs and current availability.
Points are only for collecting supplies and cannot be exchanged for cash, transferred, or sold.
Point values are shown at each service location.
Available items and quantities vary with donations, purchasing, and inventory.
Supplies are for members and their households and may not be resold, exchanged, or misused.
Members should normally collect supplies in person at their assigned location during service hours.
If a member cannot visit because of work, health, mobility, or another reason, the following people may collect on their behalf:
Family member
Relative or friend
Home-care worker
Another helper approved by the service location
Regular home delivery is generally unavailable because staffing and delivery resources are limited.
Collect supplies during the service hours announced by your assigned location.
Contact your assigned location in advance if you cannot attend at the scheduled time.
Notify your assigned location of changes to household circumstances, contact details, or the person collecting on your behalf.
Items and inventory differ by location; actual availability is determined on site.
Locations are closed on weekends and national holidays.
For temporary changes or special circumstances, follow local announcements or telephone notices.